Privacy Policy

Effective Date: February 16, 2026

This Privacy Policy explains how VertexMD (“VertexMD”, “we”, “us”) handles information when you use the VertexMD mobile application (the “App”).

Important: VertexMD helps you organize personal health records. VertexMD is not a healthcare provider and does not provide medical advice.

1) Information Stored in the App

VertexMD is designed as a local-first app. You can store health records, including lab results, medications, documents, and notes.

Health records are stored locally on your device.
You control export and sharing actions initiated from the App.
When you choose to export, you control where exported files are sent.

2) VertexMD Vision and VertexMD Intelligence

VertexMD Vision (Document Extraction)

VertexMD Vision is a cloud-processing feature routed through the VertexMD Cloud proxy.

Vision requests are sent only after required consent steps.
The app communicates with the VertexMD Cloud proxy, not directly with model providers.
PDF files are preprocessed into page images before Vision processing.
If cloud Vision is disabled, scan surfaces fall back to manual entry flows where applicable.

VertexMD Intelligence features are Apple on-device first when available. Cloud fallback may be used only when enabled and consented.

On-device Apple capabilities are preferred when available.
Cloud fallback is routed through the VertexMD Cloud proxy.
Cloud fallback is gated by feature flags and user consent settings.

3) Analytics and Diagnostics (Optional)

If you enable “Help improve VertexMD”, the App may send privacy-filtered usage analytics and diagnostic telemetry.

Analytics and diagnostics are optional and can be turned off.
Events are designed to exclude personal health info.
The app uses redaction and filtering rules to reduce accidental sensitive payloads.

4) Subscription and Quota Metadata

For cloud-enabled features and subscriptions, VertexMD may process limited service metadata to:

Enforce plan limits
Prevent abuse
Support billing and entitlement checks

This metadata may include an anonymous installation identifier, app version, platform, and feature usage counters. It does not require your name or email to function.

VertexMD may use service providers to operate analytics, diagnostics, subscriptions, and cloud processing infrastructure.

We do not sell your data.
We do not use your data for third-party advertising.
Cloud processing is used only for product features you enable.

6) Data Retention

On-device records remain until you delete them, reset app data, or uninstall the App.
Optional analytics/diagnostics data is retained according to operational retention windows.
Quota and subscription metadata may be retained for billing-cycle reconciliation, abuse prevention, and audit needs.

7) Your Choices and Controls

You can control key privacy settings in the App, including:

Analytics opt-in/opt-out
Diagnostics opt-in/opt-out
Cloud Vision and consent settings
Security and lock settings
Screenshot/screen recording protections

You can also manage OS permissions (camera, photos, HealthKit) from iOS Settings.

8) Security

VertexMD uses technical and organizational safeguards designed to protect data, including encrypted transport for cloud requests and local security controls in the app. No system can guarantee absolute security.

9) Children

VertexMD is not directed to children under 13. If you believe a child has provided personal information inappropriately, contact us and we will review the request.

10) International Use

If you use VertexMD from outside your home jurisdiction, your information may be processed in regions where our infrastructure or service providers operate, subject to applicable safeguards.