Privacy Policy

Effective Date: December, 2024

Welcome to VertexMD (“we,” “our,” or “us”). Your privacy is fundamental to everything we build. As a privacy-first personal health record application, we are committed to giving you complete control over your health data. This Privacy Policy explains how we handle your information when you use our applications and website.

Our Privacy-First Approach

Unlike traditional health apps, VertexMD is built on a privacy-first architecture:

• On-Device Storage by Default: Your health records are stored locally on your device, not on our servers.
• End-to-End Encryption: When you choose to sync data across devices, it’s encrypted with 256-bit AES-GCM encryption.
• On-Device AI Processing: Our AI features process your data locally on your device—your health information never leaves your device for AI analysis.
• You Control Your Data: You decide what to store, what to sync, and what to share.

Information We Collect

Health Data (Stored On-Device):

• Medical records you upload or scan
• Lab results and test data
• Prescriptions and medications
• Health metrics and vitals
• Appointment notes and transcriptions
• Family member health profiles (if enabled)

This data is stored locally on your device and is encrypted. We do not have access to this data unless you explicitly choose to use cloud backup features.

Account Information (If You Create an Account):

• Email address
• Name (optional)
• Subscription status
• Device identifiers for sync purposes

Usage Information:

• App feature usage (anonymized)
• Crash reports and performance data
• Device type and operating system

How We Use Your Information

We use account and usage information to:

• Provide and maintain our services
• Process subscriptions and payments
• Send important service updates
• Improve app performance and features
• Provide customer support

We DO NOT:

• Sell your personal or health information
• Use your health data for advertising
• Share your health records with third parties without your explicit consent
• Train AI models on your personal health data

Data Security

We implement robust security measures to protect your data:

• 256-bit AES-GCM Encryption: Industry-standard encryption for all data
• On-Device Storage: Health data stays on your device by default
• Secure Cloud Sync: Optional cloud backup with end-to-end encryption
• Biometric Authentication: Fingerprint and Face ID protection
• HIPAA-Aligned Practices: We follow healthcare data protection best practices

Healthcare Provider Integrations

When you connect to healthcare providers through FHIR/SMART on FHIR:

• You authorize the connection directly with your provider
• Data flows directly between your device and the provider
• We do not store or access your provider data on our servers
• You can disconnect integrations at any time

Your Rights and Controls

You have complete control over your health data:

• Access: View all data stored in the app
• Export: Download your data in multiple formats (PDF, FHIR, JSON)
• Delete: Remove any or all data from your device
• Portability: Transfer your data to other applications
• Revoke Access: Disconnect any integrations at any time

Children’s Privacy

VertexMD can be used by parents to manage family health records, including children’s records. Parents/guardians are responsible for managing their children’s health data within the app.

Third-Party Services

Our app may integrate with:

• Apple Health / Health Connect: To import health metrics (you control this connection)
• Healthcare Providers: Via FHIR/SMART on FHIR (you authorize each connection)
• Payment Processors: For subscription payments (we don’t store payment details)

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email. Continued use of VertexMD after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

VertexMD Email: privacy@vertexmd.org Website: https://vertexmd.org

Thank you for trusting VertexMD with your health data. Your privacy is not just a feature—it’s our foundation.